The warranty also covers all internal hardware. This warranty covers 100 of the parts and labor used in the repairs of your TV. I should also add this seller did not give me the same creami that she posted, but that was also not a concern for Mercari. and these are the terms on their official site: This warranty does not cover any kind of damage to the TV, the cost of removal or reinstallation, or burn in on the television screen. So they fully intend on getting their money back with UPS claims, but not giving me mine. But the photos customer support requested are the same photos the carrier asks for. Customer support is gaslighting me, saying I was lose my "privileges" if I dispute the $35 charge on my card. I requested a refund for my $35 shipping and I would keep item so that seller could still get paid (even though she voided my cancellation) but they are not budging. Bubble wrap was popped on almost all sides. You may purchase the CPS 2-Year Accidental Protection Plan by clicking on the link provided on the confirmation page after you have purchased the eligible items on the Mercari app. The "like new" item was dented where the box had been torn. When it arrived, the box was half opened and beat to crap. Mercari sided with the seller and I could not cancel my purchase. I cancelled my purchased about an hour after I placed it (impulse buy, buyers remorse) but the seller confirmed shipment (voiding my cancellation) even though the tracking didn't move from "label created" for 6 days after shipment was confirmed. However my last purchase for a ninja creami has gone from sucky to the worst experience ever. I have bought and sold with Mercari a few times.
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